FAQ
BANK ACCOUNT
A valid means of identification, utility bill issued within the last 3 months and two white background passport photographs
A valid means of identification, utility bill issued with the last three months, two white background passport photographs and two filled reference forms.
Instantly, having met all the requirements and completed documentation for submission.
Yes. SMS alert is available on your account provided you register for it at the Customer Care Unit in our office.
The minimum amount to open a savings account is N2000.00
Yes, you can now pay your cheque into your savings account.
INVESTING
Minimum tenor on fixed deposit is 30 days, while maximum tenor can be up to 180 days.
CMFB CARDS
Yes, you can use your CMFB debit card on other bank’s ATM
Yes, you can use your CMFB debit card to buy airtime online and on an ATM.
Download our ATM request form from our website and submit completed form at our office or visit our office to fill and complete the form at the Customer Care Unit.
Please contact us immediately via email at ebankingsupport@covenantmfb.net to report lost or stolen ATM or visit our Customer Care Unit at our office to make a complain.
LOANS
You need to open a current account with us and run it for a at least three months.
You can either visit our office to obtain a loan application form or download it from our website and submit completed form to our office for further processing.
No, you do not have to be in paid employment to get a loan, you could be a business owner.
Maximum of 72 hours having met all the requirements and completed documentation for submission.
Yes, loans can be repaid ahead of schedule
OVERDRAFT
Existing customers that operate current account with the bank and have operated it for at least three months.